Shipping Terms

Shipping Terms

How much will I pay for shipping?
Delivery in West Malaysia : RM7 flat rate
Delivery in East Malaysia & Labuan : RM15 flat rate
The shipping and delivery charges will be displayed in your final order summary, before you proceed to the step of payment issue.

When will I receive my order?
Standard delivery is 1 – 6 business days for delivery to most of the major cities in Malaysia (Peninsular), while delivery to East Malaysia can be take to 3 – 10 business days. Delivery date is much dependent to our courier service provider schedule and whether you need engraving.

Once you placed an order, you will receive an Order Confirmation email acknowledging receipt of your order. Once your payment and shipping details have been verified, you will then receive an email from us indicating that your order is being processed.
With our registered customer, you are able to check the status of your order that we updated online at any time.

What about if I need it urgently?
Yes, we are possible to rush same day production (self collect at office/you can arrange express delivery), but please confirm with our admin that your order are able to rush same day to avoid disappointment.

Do you deliver outside of Malaysia?
Yes, it is possible. Please contact us for more information regarding international delivery.

Do you deliver to my office address?
Yes. Please provide your office address as the delivery address during the check-out process. Remember to indicate the company name in the address, otherwise our delivery partners may not be able to access the premises. To Be Aware, Once your order is placed, you cannot change the delivery address.

What happens if I am not at home when the courier is here to deliver?
When you are not at home you may ask someone else at home to take delivery of the order on your behalf. Please make sure that this person has your ID, or his/her ID, as well as dated and signed letter of authorization from your indicating that you authorize this person to take delivery order on your behalf.